We’ll take the worry out of your transportation and replace it with JOY.
Over 25,000 clients have relied on our compassionate, dependable and professional service and so should you!
Give us a call at 515-331-1100!

ABOUT JOY RIDE

Joy Ride Transport was established in 2010. Since its inception, Joy Ride has formed a reputation, among its clients, for being the most reliable and compassionate wheelchair and special needs transportation company in the Greater Des Moines metro. Our sense of purpose is driven by our commitment to provide compassionate, dependable and professional non-emergency wheelchair and ambulatory transportation for the elderly and disabled in Central Iowa. We are passionate about what we do and treat our clients like family.

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TRIPS PERFORMED
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YEARS OF PROVIDING DEPENDABLE & PROFESSIONAL SERVICE
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#1 MOST TRUSTED COMPANY IN GREATER DES MOINES METRO

WHERE CAN WE TAKE YOU

Joy Ride has been providing safe and reliable ambulatory and wheelchair transportation for the Greater Des Moines Metro since 2010! We work closely with families, care givers, social workers, care facilities, hospitals, Workers’ Compensation groups and others.

COMMUNITY CENTERS

DENTAL APPOINTMENTS

DIAGNOSTIC CENTERS

DIALYSIS CENTERS

DOCTOR APPOINTMENTS

OUTPATIENT SURGERY

PHYSICAL THERAPY

RADIATION & CHEMOTHERAPY

LIFESTYLE TRIPS

THE JOY RIDE TEAM

Joy Ride drivers have over 150 years of experience providing compassionate, dependable, and professional service for our clients.

FREQUENTLY ASKED QUESTIONS

Non-Emergency Transportation is a transportation service that helps individuals who need assistance with transportation but are not in an emergency situation requiring an ambulance or other emergency vehicle. Joy Ride provides ambulatory (able to walk) and wheelchair non-emergency transportation service.

Joy Ride provides ambulatory (able to walk) and wheelchair transportation for Des Moines and surrounding communities. If you have any questions about our coverage area, please call us at 515-331-1100.

Joy Ride provides service 6AM-5PM Monday-Friday, but our office is open 8AM-5PM Monday- Friday. We do not provide service on some holidays (ex. Thanksgiving, Christmas Eve, Christmas, and etc.).

Patients and residents in Hospitals, Skilled Nursing Facilities, Hospices, Rehabilitation Centers as well as Private-Pay individuals all use Joy Ride as a safe and reliable way to transport their residents, patients and clients. We handle admits, discharges, doctor appointments, dialysis, chemo and relocations. If your facility uses some other provider, ask them (Case Workers, Social Services, DONs) about using Joy Ride.

No. We are a private pay provider. We will give you a receipt for you to send in to your insurance if they reimburse. However, if you have Medicaid you can call your Medicaid insurance company and request Joy Ride as your provider.

No. We provide non-emergency medical transportation only. If you or your loved one are facing a medical emergency, please call 911 immediately.

We are always looking for drivers who are responsible, personable, patient, kind, and committed to a high level of customer service. When we are hiring, our job postings can be found by clicking this Driver Jobs link.  Please do not call us direct.

CARING. KIND. DEPENDABLE. WONDERFUL. COMPASSIONATE. 
THEIR WORDS, NOT OURS.